Question 1

Terms & Conditions

Accepted Answer

Overview
 
This website is operated by The Ghost Perfumer. The Ghost Perfumer offers this website, including all information, tools and Products available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
 
By visiting our site and/or purchasing something from us, you engage in our “Products” and agree to be bound by the following terms and conditions (“Terms of Products”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Products apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
 
Please read these Terms of Products carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Products. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Products. If these Terms of Products are considered an offer, acceptance is expressly limited to these Terms of Products.
 
Any new features or tools which are added to the current store shall also be subject to the Terms of Products. You can review the most current version of the Terms of Products at any time on this page. We reserve the right to update, change or replace any part of these Terms of Products by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
 
Online store terms
 
By agreeing to these Terms of Products, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Products, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Products.
 
General conditions
 
We reserve the right to refuse Products to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Products, use of the Products, or access to the Products or any contact on the website through which the Products is provided, without express written permission by us.
 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
 
Accuracy, completeness and timeliness of information
 
We are not responsible if information made available on this site is not accurate, complete or current.
 
Modifications to the products and prices
 
Prices for our products are subject to change without notice.
 
We reserve the right at any time to modify or discontinue the Products (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Products.
 
Products or products
 
Certain products or Products may be available exclusively online through the website. These products or Products may have limited quantities and are subject to No return or No exchange according to our Return/Exchange Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Products that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Products made on this site is void where prohibited.
 
We do not warrant that the quality of any products, Products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Products will be corrected.
 
Conclusion of the contract (issuing of invoices)
 
(a) The product descriptions in the our online shop do not constitute binding offers on the part of us, but merely serve the purpose of submitting a binding offer by you (the customer).
 
(b) You may submit the offer by the online order form integrated into our online shop. In doing so, after having entered your personal data and by clicking the button purchase the order process, you submit a legally binding offer of contract with regard to the goods and/or Products contained in the shopping cart.
 
(c) We may accept your offer within seven days, by transferring a written order confirmation or an order conformation in written form (e- mail); insofar receipt of order confirmation by you is decisive, or - by delivering ordered goods to you; insofar receipt of goods by you is decisive, or - by requesting you to pay after you placed your order.
Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should we not accept your offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that you are no longer bound by your statement of intent.
 
(d) The period for acceptance of the offer shall start on the day after you have sent the offer and ends on expiry of the seventh day following the sending of the offer.
 
(e) The contract's content will be stored by us and will be sent to you in writing including these Terms and Products and your information (for example via e-mail or letter) after you have submitted your order. In addition, the contract's content will be stored on the our website and can be found by you in the customer login via the password-protected customer account, provided you have created a customer account in the online shop prior to submitting the order.
 
(f) You can correct all the data entered via the usual keyboard and mouse function prior to submitting your binding order. In addition, prior to submitting the order, all data entered will be displayed in a confirmation window and can be corrected here as well, via the usual keyboard and mouse function.
 
(g) The contractual language is in English.
 
(h) Order processing and contacting usually takes place via e-mail and automated order processing. It is your responsibility to ensure that the e-mail address you provide for the order processing is accurate so that e- mails sent by us can be received at this address. Particularly, it is your responsibility, if SPAM filters are used, to ensure that all e- mails sent by us or by third parties commissioned by us with the order processing can be delivered.
 
Accuracy of billing and account information
 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
 
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Optional tools
 
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
 
We may also, in the future, offer new Products and/or features through the website (including, the release of new tools and resources). Such new features and/or Products shall also be subject to these Terms of Products.
 
Privacy Policy
 
Please see more detail under Privacy Policy.
 
Errors, inaccuracies and omissions
 
Occasionally there may be information on our site or in the Products that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Products or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
 
We undertake no obligation to update, amend or clarify information about the Products or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Products or on any related website, should be taken to indicate that all information in the Products or on any related website has been modified or updated.
 
Prohibited uses
 
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the P or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with the security features of the Products or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Products or any related website for violating any of the prohibited uses.
 
Disclaimer of warranties; limitation of liability
 
We do not guarantee, represent or warrant that your use of our Products will be uninterrupted, timely, secure or error-free.
 
We do not warrant that the results that may be obtained from the use of the Products will be accurate or reliable.

You agree that from time to time we may remove the Products for indefinite periods of time or cancel the Products at any time, without notice to you.
 
You expressly agree that your use of, or inability to use, the Products is at your sole risk. The Products and all products and Products delivered to you through the Products are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
 
In no case shall The Ghost Perfumer, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, products providers or licensors be liable for any injury, health issues, sickness, physical problems, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Products or any products procured using the Products, or for any other claim related in any way to your use of the Products or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Products or any content (or product) posted, transmitted, or otherwise made available via the Products, even if advised of their possibility. In no case shall The Ghost Perfumer be liable for any recommendations, health claims, statements, or any other advise or information provided on the website or any other forms of communication. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
 
Indemnification
 
You agree to indemnify, defend and hold harmless The Ghost Perfumer and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Products providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Products or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
 
Severability
 
In the event that any provision of these Terms of Products is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Products, such determination shall not affect the validity and enforceability of any other remaining provisions.
 
Termination
 
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
 
These Terms of Products are effective unless and until terminated by either you or us. You may terminate these Terms of Products at any time by notifying us that you no longer wish to use our Products, or when you cease using our site.
 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Products, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Products (or any part thereof).
 
Entire agreement
 
The failure of us to exercise or enforce any right or provision of these Terms of Products shall not constitute a waiver of such right or provision.
 
These Terms of Products and any policies or operating rules posted by us on this site or in respect to The Products constitutes the entire agreement and understanding between you and us and govern your use of the Products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Products).
 
Any ambiguities in the interpretation of these Terms of Products shall not be construed against the drafting party.
 
Changes to general terms and conditions
 
You can review the most current version of the General Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these General Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Products following the posting of any changes to these General Terms and Conditions constitutes acceptance of those changes.
 
Consent
 
By checking here, You, the Entrant, have affirmatively reviewed, accepted, and agreed to all of the abovementioned Rules.
 
Contact information
 
Questions about the Terms of Products should be sent to us at info@theghostperfumer.com.
 
Effective Date: December 22, 2021

Question 2

Privacy

Accepted Answer

The Ghost Perfumer takes your privacy seriously. The Ghost Perfumer collects certain information about its website users and customers and it is important that you understand the terms on which that information is collected. The terms of this privacy statement (along with our Terms and Conditions) explain the types of information collected, how it is used, protected and disclosed and how you can correct or change it or request its cancellation.
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By using our website The Ghost Perfumer or The Ghost Perfumer products, you consent to the privacy practices described in this statement, in accordance with the relevant law on personal data protection and succeeding modifications.
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The information we may collect: 
We may collect and process the following data about you:
-Information you give us. You may give us information about you by filling in forms on our site theghostperfumer.com or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our Newsletter, or place an order on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photographic material.
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-Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
-Information we receive from other sources. We may receive information about you if you use any of the other websites we operate (www.theghostperfumer.com), with which we may internally share data and combine with data collected on this site. We are also working closely with third parties (including, for example, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
-Stripe Payments. We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
How we use the information collected: The Ghost Perfumer needs the information we collect about you to:
-To enable us to provide the products you have requested;
-To answer any questions or resolve any queries
-To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
-To notify you about changes to our service;
-To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical purposes;
-To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
-To allow you to participate in interactive features of our service, when you choose to do so;
-As part of our efforts to keep our site safe and secure;
-This information could be moreover used for official purposes, in connection with/compulsory for carrying out our business’ activities, for carrying out our legal obligations, for operative or management needs.

For how long we keep the information: Invoices are kept for 6 years for accounting purposes.
 
Data Controller:  Andrew Filson is the subject in charge of personal data management for this website and the contact person is Andre Filson, that can be contacted via the following email address: info@theghostperfumer.com
Sharing and disclosing information: We may share or disclose your information with selected third parties when strictly necessary for enabling us to provide the products or information you have requested. These include:
-Sub-contractors (e.g. the couriers we use to ship an order placed with us);
-Bank institutes for finalising payment via bank or credit card processors (see the paragraph “Stripe Payments” on this Privacy Policy);
-Accountancy professionals for accountancy purposes concerning customer sales;
Your information can moreover be shared or disclosed with analytics and search engine providers that assist us in the improvement and optimisation of our site, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website Use and Terms & Conditions of Supply; or to protect the rights, property, or safety of The Ghost Perfumer, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Cookies and other automatically collected information: Our systems will collect your IP address and type of browser when you visit the website. The Ghost Perfumer uses ‘cookies’ which enables us to monitor how people use our site. This helps us to understand how customers and potential customers use our website so we can develop and improve the design, layout and function of the site. A cookie is a piece of information that is stored on your computer’s hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies. If you do not want The Ghost Perfumer  to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use certain services on The Ghost Perfumer website without cookies. 
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
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Your rights: In accordance with UK Data Protection Act 1988 - personal data protection – if you have any questions or comments about this statement, or you wish to review, correct, change or erase the information collected by The Ghost Perfumer you may contact us at info@theghostperfumer.com
Changes to this privacy statement: Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Question 3

Return Policy

Accepted Answer

The Ghost Perfumer does not accept returns, exchange or refunds.

Question 4

Contact

Accepted Answer

Email: info@theghostperfumer.com
 
Address: 71 Newtown Road Unit 172
Danbury, CT 06810-6258

SUPPORT

Terms &amp; Conditions

Privacy

Return Policy

Contact

Terms & Conditions